WHO WE ARE

In this privacy policy references to “we”, “us” and “our” are to O’Rourke Fireplaces & Stoves Ltd. References to “our Website” or “the Website” are to www.allstarheating.ie.

WHAT INFORMATION WE COLLECT AND HOW

The information we collect via the Website may include:

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.

2. In order to effectively process credit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.

3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

5. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers “help” facility.

WHAT WE DO WITH YOUR INFORMATION

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1988 and other applicable laws. The details we collect will be used:

1. In certain cases we may use your email address or phone number to send you information on our other products, services or sale promotions. In such a case you will be offered the option to opt in/out for our special offers or newsletter before checking out at the shopping cart section. We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

YOUR RIGHTS

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of €10 to cover administration expenses to the following address:

Att. Janet, O’Rourke Fireplaces & Stoves Ltd, Glasson, Athlone, Co.Westmeath, N37YV34

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

OTHER WEBSITES

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

We share your Personal Information with third parties to help us use your Personal Information, as described above.  We  use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to otherwise protect our rights.